TERMS & CONDITIONS
Last Updated: 16-08-2026
Welcome to Glutax World.
These Terms & Conditions govern your access to and use of the Glutax World website, including browsing, purchasing products, creating an account and using other services available through the website.
By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use the website.
1. About Glutax World
Glutax World is an online shopping platform based in Mumbai, Maharashtra, India.
Our website provides customers with access to products across categories including:
- Glutathione products
- Dietary supplements
- Skincare products
- Beauty products
- Wellness products
- Personal-care products
- Other related products
Email: care@glutaxworld.com
Phone: 9980881230
Location: Mumbai, Maharashtra, India
2. Acceptance of These Terms
By using the Glutax World website, you confirm that:
- You have read these Terms & Conditions.
- You understand them.
- You agree to be bound by them.
- You will use the website lawfully.
- Information provided by you during an order or account registration is accurate and complete.
If you are purchasing a product on behalf of another person or organization, you confirm that you have the authority to do so.
3. Eligibility
You must be legally capable of entering into a binding agreement to place an order through the website.
If you are below the applicable legal age or otherwise unable to enter into a contract, you should use the website only with appropriate involvement of a parent, guardian or legally authorized person.
Certain products may have additional age, professional-use, regulatory or eligibility requirements.
4. Website Use
You agree to use the Glutax World website only for lawful purposes.
You must not:
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to website systems.
- Interfere with website security.
- Introduce malicious software or code.
- Scrape or copy website content for unauthorized commercial use.
- Misuse customer accounts.
- Submit false or misleading information.
- Attempt to disrupt website operations.
- Use the website in violation of applicable law.
We reserve the right to restrict or suspend access where necessary to protect the website, customers or our business.
5. Product Information
We make reasonable efforts to present product information accurately.
Product pages may contain information such as:
- Product name
- Brand
- Product description
- Ingredients
- Product format
- Pack size
- Product specifications
- Manufacturer information
- Images
- Storage information
- Other available product details
However, product packaging, labeling, formulation, specifications and appearance may change from time to time.
The actual product packaging and manufacturer labeling should always be treated as the current source of product-specific information.
6. Product Images
Product images are provided to help customers identify and understand products.
Minor differences may occur between website images and the product packaging received due to:
- Manufacturer packaging updates
- Label changes
- Printing variations
- Product redesigns
- Photography or display differences
Such differences do not necessarily mean that the wrong product has been supplied.
If you believe you have received a substantially different product, contact us before using it.
7. Product Availability
Products displayed on the website are subject to availability.
A product may become unavailable due to:
- Stock limitations
- Supplier availability
- Manufacturer changes
- Regulatory restrictions
- Shipping restrictions
- Website or inventory updates
We reserve the right to update product availability at any time.
If a product becomes unavailable after an order has been placed, we may contact you regarding the available options, including cancellation or refund where applicable.
8. Product Prices
Product prices displayed on the website may change without prior notice.
The applicable price for an order is generally the price displayed at the time the order is placed, subject to applicable errors, promotions, taxes, shipping charges and other applicable charges.
Where applicable, taxes and shipping charges will be displayed during checkout.
9. Pricing Errors
Although we take reasonable care when displaying prices, product information and offers, errors may occasionally occur.
If a product has been listed at an obviously incorrect price due to a technical, typographical or other error, we may contact you before processing the order.
Where appropriate, you may be offered the option to proceed at the corrected price or cancel the affected order.
If payment has already been collected for an order that cannot be fulfilled due to a pricing error, the applicable amount will be refunded according to the applicable refund process.
10. Orders
When you place an order through Glutax World, you are making a request to purchase the selected products according to these Terms & Conditions.
An order confirmation does not necessarily mean that the order has been finally accepted in every circumstance.
We may need to review or decline an order due to circumstances including:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Product restrictions
- Technical errors
- Other legitimate business reasons
If an order cannot be fulfilled after payment has been received, the applicable amount will be handled according to the relevant cancellation and refund process.
11. Customer Information
You are responsible for providing accurate information when placing an order.
This may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- PIN code
- Payment information
- Other information required for order processing
Incorrect information may result in delivery delays, failed delivery attempts or other order-related problems.
12. Order Confirmation
After successfully placing an order, we may send an order confirmation to the email address or phone number provided during checkout.
Please review your order confirmation and contact us as soon as possible if you notice an error.
Once an order has been processed or dispatched, changes may not always be possible.
13. Shipping & Delivery
Our standard shipping time is:
2 to 7 business days.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Order processing
- Courier service
- Public holidays
- Weather conditions
- Remote locations
- Transportation disruptions
- Other circumstances outside our direct control
For complete information, please refer to our:
Shipping & Delivery Policy
14. Shipping Address
Customers are responsible for providing an accurate and complete delivery address.
Please check your:
- Name
- Address
- PIN code
- Phone number
- Email address
before completing your purchase.
If an order has already been dispatched, address changes may not be possible.
Additional charges arising from incorrect or incomplete delivery information may be applicable where permitted.
15. Payment
Orders must be paid using the payment methods made available through the website.
Payments may be processed through third-party payment service providers.
By submitting payment information, you authorize the applicable payment provider to process the transaction according to its terms and policies.
We do not generally store complete payment card information directly on our website servers.
16. Promotions and Discounts
From time to time, Glutax World may offer discounts, promotional codes, special offers or other promotional campaigns.
Promotions may be subject to additional terms, including:
- Validity period
- Eligible products
- Minimum order value
- Usage limitations
- Customer eligibility
- Product availability
Unless specifically stated otherwise, promotions cannot be combined.
We reserve the right to modify or withdraw promotions where permitted.
17. Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy.
Certain products may not be eligible for return because of hygiene, safety, consumption, product-integrity or professional-use considerations.
Customers should review the applicable return conditions before opening or using a product.
18. Cancellation
Orders may be cancelled where permitted by the applicable order status and cancellation policy.
Customers should contact us as soon as possible if they wish to cancel an order.
Once an order has been processed or dispatched, cancellation may no longer be possible.
Please refer to our applicable cancellation policy for additional information.
19. Consumable and Personal-Care Products
Certain products available through Glutax World may be intended for consumption, personal care or topical use.
For hygiene and product-integrity reasons, opened or used products may not be eligible for return unless the applicable policy or law provides otherwise.
Customers should carefully review product information and instructions before opening or using a product.
20. Dietary Supplements
Dietary supplements are intended to supplement the diet and should not be considered substitutes for a balanced diet or professional medical care.
Product information provided on Glutax World is intended for general informational and shopping purposes.
Customers should read product labels and follow the manufacturer’s instructions.
If you have a medical condition, take medication, are pregnant or breastfeeding, or have any concerns regarding supplement use, consult an appropriately qualified healthcare professional.
21. Injectable and Professional-Use Products
Certain products available through the website may be intended for professional use or administration.
Such products may have specific requirements relating to:
- Storage
- Handling
- Sterility
- Administration
- Professional supervision
- Applicable regulations
Products intended for injection should not be self-administered based solely on information available on an e-commerce website.
Where applicable, injectable products should be handled and administered by appropriately qualified healthcare professionals.
Glutax World does not provide individualized medical diagnosis, treatment or injection instructions through its website.
22. No Medical Advice
Information published on Glutax World, including:
- Product descriptions
- Blog articles
- FAQs
- Guides
- Ingredient information
- Product comparisons
is provided for general informational purposes.
It is not intended to constitute medical diagnosis, treatment or individualized medical advice.
Do not rely on website content as a substitute for consultation with a qualified healthcare professional.
23. Product Results
Individual results from supplements, skincare products, cosmetics or wellness products may vary.
Glutax World does not guarantee specific health, cosmetic, beauty or wellness results unless expressly stated and legally applicable.
Statements about ingredients or products should not be interpreted as guarantees of a particular outcome.
24. Third-Party Information
Some product information may originate from manufacturers, suppliers, brand owners or other third parties.
While we aim to provide useful and accurate information, customers should refer to the actual product packaging and manufacturer’s information for the latest product-specific details.
25. Intellectual Property
Unless otherwise stated, content available on the Glutax World website may include:
- Text
- Product descriptions
- Graphics
- Website design
- Logos
- Images
- Icons
- Videos
- Articles
- Layouts
- Software
- Other website materials
Such content may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, sell, publish or commercially exploit website content without appropriate authorization.
Third-party trademarks and brand names remain the property of their respective owners.
26. User Reviews and Content
If the website allows customers to submit reviews, comments, photographs or other content, you agree that:
- Your content should be truthful.
- You should not submit misleading information.
- You should not impersonate another person.
- You should not submit unlawful or abusive content.
- You should not submit another person’s private information.
- You should not upload malicious software.
- You should have the necessary rights to submit the content.
We may moderate, remove or restrict content that violates our policies or applicable law.
27. Website Availability
We aim to keep the Glutax World website available and functional.
However, we do not guarantee that the website will always be:
- Available
- Error-free
- Uninterrupted
- Completely secure
- Free from technical problems
Temporary interruptions may occur because of maintenance, technical issues, hosting problems, security events or circumstances outside our control.
28. External Links
Our website may contain links to third-party websites.
These may include:
- Brand websites
- Manufacturer websites
- Payment providers
- Shipping services
- Social media platforms
- Educational resources
- Other external websites
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
29. Privacy
Your use of the website is also subject to our Privacy Policy.
The Privacy Policy explains how information may be collected, used, stored and shared.
[Read our Privacy Policy]
30. Fraud and Unauthorized Transactions
We may take reasonable steps to identify and prevent:
- Fraudulent orders
- Payment abuse
- Account misuse
- Unauthorized transactions
- Suspicious activity
Where appropriate, an order may be delayed, reviewed, cancelled or reported to relevant authorities or service providers.
31. Limitation of Liability
To the extent permitted by applicable law, Glutax World shall not be responsible for indirect, incidental, consequential or special losses arising from use of the website or inability to use the website.
Nothing in these Terms & Conditions is intended to exclude or limit any right, remedy or liability that cannot lawfully be excluded or limited under applicable law.
32. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims or expenses arising from your unlawful use of the website, violation of these Terms & Conditions or misuse of website services.
This provision does not limit any rights or protections available to consumers under applicable law.
33. Changes to These Terms
Glutax World may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Website updates
- New services
- Changes in business practices
- Changes in applicable law
- Changes in payment or delivery processes
- Other operational requirements
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an update may be subject to the revised terms, to the extent permitted by applicable law.
34. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute arising from the use of the website or purchase of products shall be subject to the jurisdiction and dispute-resolution mechanisms applicable under Indian law.
Nothing in these Terms & Conditions is intended to remove or restrict any statutory consumer rights available under applicable law.
35. Consumer Rights
Nothing in these Terms & Conditions is intended to take away any rights or remedies that consumers are entitled to under applicable Indian law.
Glutax World aims to conduct its e-commerce operations in accordance with applicable consumer-protection requirements.
The Government of India’s Department of Consumer Affairs publishes the Consumer Protection (E-Commerce) Rules, 2020 and subsequent amendments, which apply to covered e-commerce activities.
36. Contact Us
If you have questions about these Terms & Conditions, an order or any other website-related matter, contact us.
Glutax World
Location: Mumbai, Maharashtra, India
Email: care@glutaxworld.com
Phone: 9980881230
Frequently Asked Questions
What are the Glutax World Terms & Conditions?
These Terms & Conditions explain the rules governing your use of the Glutax World website, purchases, orders, payments, products, shipping, returns and related services.
How can I contact Glutax World?
You can contact us at care@glutaxworld.com or 9980881230.
How long does delivery take?
Our standard shipping time is 2 to 7 business days, although actual delivery may vary depending on destination, product availability and courier conditions.
Can I return a product?
Return eligibility depends on the product, its condition and our Returns & Refunds Policy. Some opened, used, consumable, personal-care or professional-use products may not be eligible for return.
Can I cancel an order?
Cancellation depends on the order status. Contact us as soon as possible if you want to request cancellation.
Does Glutax World provide medical advice?
No. Website content is provided for general product and educational information and is not a substitute for individualized medical advice.
Are product results guaranteed?
No. Results from skincare, supplements and wellness products can vary between individuals. We do not guarantee specific results unless expressly stated and legally applicable.
CONTACT INFORMATION
Glutax World
Mumbai, Maharashtra, India
Email: care@glutaxworld.com
Phone: 9980881230
Last Updated: 16-08-2026